Troubleshooting

The tools do not appear in my client

• Confirm Node.js 18 or later is installed and npx works in a terminal.
• Check the configuration file is valid JSON — a missing comma stops the whole file loading.
• Restart the client completely after editing its configuration.

The assistant says the token is invalid

The token may have been revoked or copied with extra characters. Issue a new token in the dashboard and update the client configuration.

A connection needs reconnection

The provider revoked access — for example after a password change. Open the data source and choose Reconnect. Other connections keep working.

The assistant asks which account I mean

Several connected accounts match the question. Name the store, marketplace, or profile in your question, or answer the follow-up.

Some reports are slow or a few days behind

Report-based tools, such as Amazon inventory age, can take one to three minutes because the provider generates the report on request. Vendor Central analytics typically lag by about three days.